Refund Policy
At Atlantics, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.
Non-Refundable Items
- Items damaged due to misuse or improper handling
- Personalized or custom-made products
- Gift cards
Exchanges
If you received a defective or damaged item, we can offer an exchange. Please contact us at support@atlantics.com with your order number and details about the issue.
Contact Us
If you have any questions about our refund policy, please reach out to our customer support team at support@atlantics.com. We’re happy to assist you!